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Written manual or video howto’s? (and how to make them)

In Bluefish,Gnome,Gnome shell,open source,Screencast,Ubuntu on November 4, 2012 by oli4444

In time, the number of features in Bluefish has grown to a very large number. More and more we receive requests for features that are somewhat superfluous: a similar feature is already present in Bluefish. Often if we explain the submitter how to use a certain existing feature he/she is quite satisfied. This means that some Bluefish features are (too) hard to find.

So what isĀ  the best way to improve this? Is written documentation with screenshots the best way to introduce features to the users nowadays, or are video tutorials (screencasts) better?

From the community the support for our manual project has been declining over the last years (I must admit that I personally think manual writing is not the most rewarding work). Currently the Bluefish manual is mostly improved by a single volunteer, and therefore continuously behind. Is this a sign that written manuals are considered less important nowadays? At least the Bluefish screencasts on YouTube do well (194000 views, but is that high or not?).

So what do you think? Written manual or screencast?

Second subject for this post: what is the best way to create screencasts? Previously I used the built-in screen recorder in gnome-shell: excellent quality with a high compression. Merging the sound, however, always was lousy (tried Pitivi and Openshot): the quality decreased while the file size usually grew a lot. And it was a lot of work. But with the last Ubuntu release (gnome-shell 3.6) the feature seems to be missing (Ubuntu bug or Gnome-shell bug?). What is the best way to create screencasts (with sound) in Gnome-shell?